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The Complete NetSuite Contact Center

Salesforce Contact Center

Leverage Contivio.com to extend NetSuite into a fully fledged Contact Center. Complete with Multi-channel integration, Contivio.com provides to most comprehensive NetSuite integration package, supporting both Contact Center and Standard PBX users.

Key Highlights!

    • CRM Click-to-Dial – Launch outbound calls from NetSuite.
    • Dialer Campaigns – Run preview and progressive Dialer campaigns direct from NetSuite Saved Searches.
    • SMS Campaigns – Launch SMS campaigns from NetSuite Lists.
    • Web-Form Integration – New NetSuite leads will trigger real-time campaign calls.
    • CRM Screen Popping – Screen pop NetSuite records, and automatically log media activities.
    • CRM Creation – A sales lead record will be created automatically for first time callers.
    • CRM Updates – Post-media data will be pushed and stored within the CRM as a record activity .
    • CRM Automation -Logic based ACD routing rules.

Ready to see more? Book a Free 15 minute demo now

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