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The Contact Center for Inbound Support

Contact Center Support

The Ultimate Customer Service Software Experience! Use Contivio.com’s routing intelligence to deliver the ultimate customer service experience. Route calls faster than ever, to the most skilled and qualified reps. Close tickets faster, and spearhead customer retention initiatives.

    • IVR – Fully integrated to drive CRM workflows
    • ACD – Leading smart technology to route interactions faster than ever.
    • Multi-channel – Blending voice, chat, email and SMS logic-based routing.
    • CTI – Native Integration with leading CRMs (Salesforce, NetSuite, Dynamics and Sugar).
    • Agent UI – Toolbar agent app of the future.

Are you a fit for Contivio.com?

Whether your support team consists of a small team, at home agents, or hundreds of agents deployed globally, the Contivio.com Contact Center & Telephony solution will meet your needs. Contivio.com’s targeted support features provides your support team what they need to provide best-in-class support.
 
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