Contivio’s Contact Center in the Cloud (hosted and on-premise) provides a powerful, flexible alternative to traditional contact center technologies.
- Are you looking for a contact center solution to better manage service & support requests, sales inquiries, or employee interactions?
- Do you want to achieve operational efficiencies by extending your contact center across borders – whether that be onshore offshore or at home?
- Do you want to leverage your existing CRM investment and transform it into a fully fledged contact center?
- Do you want to move all of your telephony operations to the cloud? As Contivio also runs on any SIP compliant VoIP handset, your entire business can sit on one communications backbone...there's no other solution like it!
- Do you want to remove operational infrastructure risk and ensure business continuity?
Contivio is the world’s most advanced
contact center in the cloud...the game has changed and you’ve come to the right place!
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Product Breadth
Contivio gives you the functionality of million dollar systems at SME pricing. Contivio provides wide-ranging benefits to customer sales and service organizations including with features including multi-channel inbound and outbound contact voice, email, fax, SMS and voicemail. And almost every contact center feature ever desired such as automatic outbound dialer, user driven interactive voice response, VXML based speech recognition, contact center real-time performance monitoring, user configurable instant reporting, routing integrated workforce management, powerful yet very simple to use routing engine and our patented zero software integration CRM screen pop Angels and much more. Contivio applications are all web based, can be used in any distributed environment, flexible and very easy to use. Contivio is the most modern contact center technology placing it in a class of its own.
Rapid Implementation
Contivio is designed to leverage and extend your existing IT investment.
Our patented Contivio Angels give us unparalleled integration and web service creation cap[ability. Contivio is the only product truly positioned to extend the core functionality of existing CRM solutions such as SalesForce.com, Microsoft Dynamics CRM, SugarCRM, SalesLogix, SAP, Oracle...or any other!
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