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Business Partner Program
To thrive in any economic climate, you need to: 
- Reach new customers.
- Penetrate new markets.
- Differentiate your expertise.
- Grow revenue by expanding your product and service offerings
To do so, you need a relationship that will help you accelerate your lead-generation efforts, close more sales faster, and support your customers more effectively. Accomplishing those three revenue-building goals will enable you build a solid strategy for long-term growth. Only Contivio, the world’s most advanced contact center offering, is positioned achieve these goals and offers the following flexibility:
- Expand your CRM, or any back office solution, into a fully fledged contact center.
- Replace your organisation’s entire phone and contact center needs or can sit along side existing infrastructure.
- Operate as your contact center solution independent of any other application.
- Delivered via SaaS or on-premise (subject to customer size).
- ANY CRM or back office solution, ANY VoIP provider, ANY size customer, ANY deployment…
- Best technology, customer ROI and partner program
Contivio’s business partner program for technology providers, value added resellers, systems integrators and service providers is tailored for you to expand and enhance your existing offerings.
Technology Providers
Our patented middleware allows us to expand the functionality of ANY CRM or back office system whether it is web or windows based, SaaS or on-premise. The screen “real estate” remains intact with Contivio appearing as a toolbar in the browser – similarly, the Contivio can be driven from a VoIP handset.
- Microsoft Dynamics CRM (and ERP range), SugarCRM, SalesForce.com, SalesLogix, Leads360, Zoho, Siebel, Oracle, RightNow, StayinFront, SAP…regardless of deployment type…run with Contivio.
Value Added Resellers (VARs) and Systems Integrators (Sis)
Contivio partner margins are the most attractive in the industry. Our technology advancements ensure we can scale, support and integrate our offering in a far more cost effective manner than that of our competitors…which means we can share these benefits with our partners and end user customers.
Contivio is designed to be deployed and maintained without the need to write code or difficult hardware configuration. Similarly, our scope, configuration and training manuals position the VAR & SI to perform the required professional services – all this means Contivio complements your existing professional service offering and moreover, your customers can deal with one trusted source. Our professional services and support teams stand behind our offering to ensure the success of our partners and end user customers
Contivio is part of the eOne Group which has over 13,000 customers in North America, relationships with 240 global VAR organizations and OEM agreements with Microsoft….we know how to deliver paradigm changing business solutions and add value to your organisation
- All CRM & ERP VARs.
- Contact center and PBX SI’s.
Service Providers
- VoIP network and Infrastructure Providers: Contivio is VoIP agnostic, drive traffic through your network by aligning with Contivio. Qwest, Level(3), Verizon, AT&T, PCCW, Global Crossing, Bandtel…and any other quality provider.
- IP Hardware and Gateways: Similarly, if you wish to drive Contivio with an IP handset versus the inbuilt softphone, you can do so with any SIP compliant handset. Cisco, Avaya, Quintum, DLink, Snom, PortSip, Grandstream, eyeBeam...and many more.
- SaaS Data Centers: Add value to your customer proposition by OEMing Contivio alongside your other SaaS offerings.
- Outsourced contact center providers and multi-level marketing organizations…become your own Live-Ops!
- ASR: Nuance
To discuss how your organization can succeed with Contivio please complete our Business Partner Application
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"We needed a contact center to drive operational efficiencies whilst increasing customer satisfaction. Contivio has exceeded our expectations on all counts! "
Andrew Murray
CEO, Genero Group
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