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Sales Contact Center

Contivio.com's Contact Center & Telephony solution, along with our patented CRM integration, will help your Sales force stay on top of their leads and opportunities to close deals quicker.

Contact Center sales

Sales Contact Center Overview

Contivio.com’s Contact Center & Telephony solution enables sales teams alike to increase sales productivity through our multichannel communications – voice, voicemail, fax, email, chat, and/or SMS. With our patented CloudConnect CRM integration, lead and opportunity records will automatically screen pop so a Sales reps has all the information at their fingertips to take notes and schedule follow up activities. Our preview auto-dialer can automatically trigger a call back from a scheduled activity. Or, simply use our click-to-dial functionality to contact your prospect.

Feature Highlights

  • Multichannel communications – voice, voicemail, fax, email, chat, and/or SMS
  • CloudConnect CRM integration so you can screen pop prospect information
  • Click-to-dial to connect with a prospect directly from your CRM

Sales Contact Center Benefits

Speed is the name of the game, and by leveraging Contivio.com throughout your sales department revenue will increase, while customer retention grows. Whether you’re employing intelligent media distribution to allocate inbound traffic to your best closer or allowing sales reps to use pre-written questionnaires to qualify leads, sales organization can tailor their approach to meet their needs to close business faster.

Key benefits include:

  • Increase productivity for better follow up
  • Shorten the sales cycle
  • Track your lead and opportunities better – take better notes

Within the Contivio.com Contact Center & Telephony suite, sales teams leveraging our large feature footprint and our CRM screen pops are hitting their sales targets and your organization goals.

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