Customer Story: 180 Group
180 Group is one of the leading Australian based providers of cash flow solutions and debtor finance for businesses. With an understanding that each business is different, 180 Group customizes their solutions to fit their customer’s needs. As a business finance specialist, 180 group plays a key part in the growth and prosperity of their customers.
CloudConnect To CRM
Eclispse Computing, once of Australia’s largest Microsoft Gold Partners was contracted by 180 Group to configure a protocol to intercept incoming emails, and import into the 180 Groups CRM. Eclispse selected CloudConnect, which parsed incoming email content, and pushed directly into the 180 Group CRM. With CloudConnect in place, 180 Group was able to minimize handling times associated with importing emails, while reducing their overall costs.
Time Well Spent
Once of the issues 180 Group faced with manually importing email data was the potential of human error. With CloudConnect, the email content is automatically pushed and stored within their CRM, erasing any potential errors.
The strength of any solution is the ability to rapidly deploy. Because CloudConnect requires no coding whatsoever to integrate, the implementation of CloudConnect was completed successfully in 4 short days. Since, 180 Group has benefited from increased staff productivity, and sales success.