Most of Our Customers increase Productivity by at least 35%

Contivio’s omnichannel solution has improved call centers across the globe, spanning a wide variety of verticals. Read the case studies below to learn how our customers leverage Contivio to increase efficiency and deliver exceptional customer service.

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RMF
Financial Services
Salesforce

“Contivio’s Salesforce Power Dialer has been a real game-changer for our Sales team. The reps create their list, hit the start button and start dialing directly from Salesforce. We couldn’t ask for an easier solution!”

Teeter
Fitness & Retail
NetSuite

“We’ve seen massive improvements since bringing Contivio on over a year ago. We’ve experienced better call quality, and the NetSuite integration is always reliable, which is a big bonus for us. Contivio really makes an impact for our agents on every phone call.”

Extra Space
Consumer Services
SugarCRM

“Contivio has decreased our overall call handling times, while increasing our daily work productivity.”

Twisted Throttle
Distribution & Retail
NetSuite

“The Contivio team has provided great support – during and after launch. If our Professional Services Engineer isn’t available, the rest of the Support team jumps in to help solve any problems quickly.”

Rugs Direct
Home & Retail
NetSuite

“With Contivio, we’re able to get valuable insights into our workforce. Are we staffed appropriately, are we missing calls? With these findings, we’ve expanded our operating hours and increased revenue.”

Sustainable Supply
Distribution & Retail
NetSuite

“The support we’ve gotten from Contivio has been phenomenal. There are countless times I’ve spoken to the team after-hours, and they’ve always been extremely responsive to our needs.”

Alton Lane
Fashion & Apparel
NetSuite

“The entire process, purchase to go-live took mere days versus our past on-premise deployments that took months. I couldn’t have done what we did with Alton Lane with a traditional vendor.”

LivOn Labs
Health & Retail
NetSuite

“Contivio’s software helped bring our contact center into the 21st Century.”

SuitePlus
Software & Services
NetSuite

“Contivio continually impresses us. We incorporate new features daily, enhancing our customer service.”

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Transform Your CRM Into a Contact Center

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