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Most of Our Customers increase Productivity by at least 35%

Contivio’s omnichannel solution has improved call centers across the globe, spanning a wide variety of verticals. Read the case studies below to learn how our customers leverage Contivio to increase efficiency and deliver exceptional customer service.

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Noritz
NetSuite
Manufacturing

"We've found our new champion, Contivio. Contivio's integrations with Netsuite with screen pops, easily locatable records and reporting capabilities has been a game changer for us and has closed many gaps that we didn't know we had.”

Capitol Scientific
NetSuite
Distribution

"By having Contivio integrated with NetSuite, we had a 30% increase in efficiency, on both inbound and outbound contacts. That’s a third of your day we got back to be able to sell and use for productivity. A huge increase in efficiency which is what we were looking for out of the system."

The Renew Co.
NetSuite
Manufacturing

“Contivio's seamless integration with NetSuite was a crucial factor in our decision. It allowed us to transition to a completely remote call center workforce, empowering agents located across the United States to effectively serve our customers."

Amatheon Animal Health
NetSuite
Distribution

“Whenever I talk about partners, Contivio is the first partner I mention because of how important it has been to our internal development and making us feel like we have a modern office. We’re in the business of helping vets save pets. Having Contivio as a true partner for us, helps us do just that."

White Labs
NetSuite
Manufacturing

“We threw around the idea of moving to a Cloud Phone System for two years. In the end, Contivio was the best fit for our needs, I just wish we made that decision earlier.”

SoClean and Contact Center Efficiency
SoClean
NetSuite
Manufacturing

“Our team loves Contivio simply put. They have hit the mark on any promise ever made and continued to exceed expectations. If you use NetSuite call them ASAP"

BrandNet
NetSuite
Product Development

“Since Contivio’s integration, we've observed a remarkable 30% reduction in call handling times, significantly enhancing our operational efficiency."

Max Finkelstein
Homegrown CRM
Distribution & Retail

“Contivio continually impresses us. We incorporate new features daily, enhancing our customer service.”

Rugs Direct
NetSuite
Home & Retail

“With Contivio, we’re able to get valuable insights into our workforce. Are we staffed appropriately, are we missing calls? With these findings, we’ve expanded our operating hours and increased revenue.”

LivOn Labs
NetSuite
Health & Retail

“Contivio’s software helped bring our contact center into the 21st Century.”

Teeter
NetSuite
Fitness & Retail

“We’ve seen massive improvements since bringing Contivio on over a year ago. We’ve experienced better call quality, and the NetSuite integration is always reliable, which is a big bonus for us. Contivio really makes an impact for our agents on every phone call.”

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