Most of Our Customers increase Productivity by at least 35%
Contivio’s omnichannel solution has improved call centers across the globe, spanning a wide variety of verticals. Read the case studies below to learn how our customers leverage Contivio to increase efficiency and deliver exceptional customer service.
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Latest Case Studies
“Contivio’s Salesforce Power Dialer has been a real game-changer for our Sales team. The reps create their list, hit the start button and start dialing directly from Salesforce. We couldn’t ask for an easier solution!”
“We’ve seen massive improvements since bringing Contivio on over a year ago. We’ve experienced better call quality, and the NetSuite integration is always reliable, which is a big bonus for us. Contivio really makes an impact for our agents on every phone call.”
“The Contivio team has provided great support – during and after launch. If our Professional Services Engineer isn’t available, the rest of the Support team jumps in to help solve any problems quickly.”
“With Contivio, we’re able to get valuable insights into our workforce. Are we staffed appropriately, are we missing calls? With these findings, we’ve expanded our operating hours and increased revenue.”
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