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Customer Stories

Real results from AI-powered customer interactions

See how Contivio customers automate service, empower agents, and drive measurable outcomes — capturing every call, chat, and message on the record inside NetSuite.

17
Customer stories across manufacturing, distribution & retail
30%
Average efficiency gains reported after going live
8+ yrs
Longest-running customer partnerships and counting
100%
Captured on the record — calls, chats & messages
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The newest AI-powered stories

Three customers who put automatic transcription, self-service, and quality insights to work — right inside NetSuite.

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Transform your CRM into a contact center.

Want to extend your CRM's core functionality so you can give your customers the very best in personalized service? See it on your own data in a live working session.

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