A Contact Center That Integrates With Any CRM or Ticketing System
Leverage your existing CRM data to provide more personalized experiences for your customers
Tailored to Fit Your Business Workflows
Contivio’s patented CloudConnect technology seamlessly integrates with any CRM in minutes – without any code or APIs.
Contivio’s sleek toolbar uses minimal screen real estate so your agents can focus on providing the best customer experience without ever having to leave your CRM.
Contivio’s intelligent routing technology reads the data in your CRM first to match the customer with the right rep at the right time.
Configure routing and screen popping rules per department or queue to match each team’s workflow. Contivio’s screen popping allows you to pop any screen within the CRM.
Sync All Data & Events
With Contivio, your agents’ notes automatically sync to your CRM so you’ll never miss a call, record, or disposition.
Transform Your CRM Into a Contact Center
Want to extend your CRM‘s core functionality so that you‘re able to give your customers the very best in personalized service?