Our Contact Center packages include all features out of the box.
Stand-alone PBX add-ons are available at a discounted rate of $10 monthly per user.
Add PBX users to any plan for just $10 monthly per user
Every Feature. In Every Plan.
All plans come bundled with the same set of robust features – no hidden costs
Blended Inbound And Outbound Communication
Drive blended engagement, through our patented CRM multi-channel toolbar.
CRM Screen-Popping On
Any Criteria
Pop customers, cases, and transactions using our patented Cloud Connect.
Live Chat Co-Browse
Deploy live chat, direct from your website – CRM integration included!
CRM Power Dialer
Trigger preview and progressive dialer campaigns, directly from your CRM.
Complete Telephony Controls
Access call scripts, notepad, directory lists, and all standard call controls directly from the toolbar.
Easy Toolbar Deployment
Communicate with customers across all media without impacting valuable screen real estate.
Multichannel
Interact with your customers across all communication channels including phone, chat, SMS, email and fax.
Automated CRM Updates
Log communication content, recordings, notes, and dispositions automatically to your CRM.
IVR And SMS Broadcast Campaigns
Trigger SMS and Broadcast campaigns, direct from your CRM saved searches.
Stand-Alone PBX
Do away with two phone systems, and leverage our PBX offering.
Supervisor Monitoring
And Reporting
Keep your agent efficiency high. Monitor live calls, and leverage advanced reporting.
Unlimited Choice
VOIP, PSTN & CRM
Benefit from true flexibility, and find what works best for your team.
Seamlessly Integrates with your
CRM or Ticketing System
Trusted By the World's Leading Brands
"We want the customer experience to be as unique and memorable on the phone and online as it is in one of our showrooms across the country. Contivio hit that mark"
~Justin Stevens
Director of Domestic Operations
Alton Lane
"They provide an enterprise solution for our CRM integration with inbound and outbound call traffic that empower our call center agents to be more productive"
~Don Jacaruso
CTO
RMF LLC
"We have a complicated business model, and Contivio has been able to deliver the custom routing we need to provide the best experience for our customers."
~Andre Sprague
Project Manager, Special Projects
Spear Education
Give your Customers
The Service they Deserve
Want to extend your CRM's core functionality so that you're able to give your customers the very best in personalized service?
