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Your Complete Cloud Contact Center On-The-Go

Customer inquiries don't stop at 5 o'clock, and your response shouldn't either. All the best features of NetSuite's Top Rated Contact Center in the palm of your hands!

Engage Across All Channels From Anywhere

You now have the flexibility to transform any mobile device into a fully fledged cloud contact center solution.

With the Contivio Mobile App, answer and dial calls effortlessly through an intuitive toolbar right on your mobile device, all while maintaining CRM integrations. The mobile app encompasses all standard functionalities such as call transferring, personal voicemail, call hold, call scripts, conferencing, and more.

Contact Sales

The Contivio Mobile App is your gateway to a world of mobile messaging possibilities.

In today’s ever-evolving business landscape, it’s crucial for agents to stay agile and creative when engaging with prospects and customers. Our SMS/MMS package, accessible from your mobile device, allows your agents to send and receive messages anytime, anywhere, ensuring that you can maintain a strong connection with your audience.

Contact Sales

With Contivio, delivering a truly personalized customer experience is a breeze.

Our mobile app dynamically routes chat conversations to ensure each chat is tailored to the customer’s unique needs, and it’s routed to the most qualified agent available in the queue, even when you’re not at your desk. Plus, all chat conversations are automatically stored in your CRM, keeping your customer records up-to-date and accessible no matter where you are.

Contact Sales

With the Contivio Mobile App, you’re not just managing your team; you’re actively contributing to their success from anywhere, anytime.

In today’s fast-paced business environment, it’s essential for managers to keep their finger on the pulse of the contact center, regardless of their location. With the Contivio Mobile App, advanced supervisor functions empower team leads to stay actively involved no matter where they are. Whether you’re at the office, working remotely, or on the go, our mobile app ensures that you’re always connected to your team’s performance.

Contact Sales

Your customer relationship management is at the heart of your contact center experience.

What truly sets our integrations apart is the ability to push data back to your CRM in real-time. The Contivio Mobile App is your key to maintaining a seamless connection between your contact center and your CRM, enabling you to manage interactions and keep your data in perfect harmony, no matter where you are.

Contact Sales

Voice & Voicemail Mobile

You now have the flexibility to transform any mobile device into a fully fledged cloud contact center solution.

With the Contivio Mobile App, answer and dial calls effortlessly through an intuitive toolbar right on your mobile device, all while maintaining CRM integrations. The mobile app encompasses all standard functionalities such as call transferring, personal voicemail, call hold, call scripts, conferencing, and more.

SMS & MMS

The Contivio Mobile App is your gateway to a world of mobile messaging possibilities.

In today’s ever-evolving business landscape, it’s crucial for agents to stay agile and creative when engaging with prospects and customers. Our SMS/MMS package, accessible from your mobile device, allows your agents to send and receive messages anytime, anywhere, ensuring that you can maintain a strong connection with your audience.

Live Chat

With Contivio, delivering a truly personalized customer experience is a breeze.

Our mobile app dynamically routes chat conversations to ensure each chat is tailored to the customer’s unique needs, and it’s routed to the most qualified agent available in the queue, even when you’re not at your desk. Plus, all chat conversations are automatically stored in your CRM, keeping your customer records up-to-date and accessible no matter where you are.

Supervisors

With the Contivio Mobile App, you’re not just managing your team; you’re actively contributing to their success from anywhere, anytime.

In today’s fast-paced business environment, it’s essential for managers to keep their finger on the pulse of the contact center, regardless of their location. With the Contivio Mobile App, advanced supervisor functions empower team leads to stay actively involved no matter where they are. Whether you’re at the office, working remotely, or on the go, our mobile app ensures that you’re always connected to your team’s performance.

CRM Integrations

Your customer relationship management is at the heart of your contact center experience.

What truly sets our integrations apart is the ability to push data back to your CRM in real-time. The Contivio Mobile App is your key to maintaining a seamless connection between your contact center and your CRM, enabling you to manage interactions and keep your data in perfect harmony, no matter where you are.

Contact Sales

All The Tools to Guarantee Success

Popdock

Embed relevant, actionable data from external apps where your teams work such as CRM or Ticketing Systems.

Contivio VoIP

Bundle your Call Center with Contivio's Global VoIP & WebRTC at a fraction of the cost of other VoIP carriers.

Support & PS

Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities.

Download our Printable Datasheet with Additional Features and Key Insights

THE RESULTS

Case Studies

THE RESULTS

Case Studies

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Transform Your CRM Into a Contact Center

Want to extend your CRM‘s core functionality so that you‘re able to give your customers the very best in personalized service?