“Contivio’s Salesforce Power Dialer has been a real game-changer for our Sales team. The reps create their list, hit the start button and start dialing directly from Salesforce. We couldn’t ask for an easier solution!”
Engage Across All Channels From Anywhere
You now have the flexibility to transform any mobile device into a fully fledged cloud contact center solution.
With the Contivio Mobile App, answer and dial calls effortlessly through an intuitive toolbar right on your mobile device, all while maintaining CRM integrations. The mobile app encompasses all standard functionalities such as call transferring, personal voicemail, call hold, call scripts, conferencing, and more.
The Contivio Mobile App is your gateway to a world of mobile messaging possibilities.
In today’s ever-evolving business landscape, it’s crucial for agents to stay agile and creative when engaging with prospects and customers. Our SMS/MMS package, accessible from your mobile device, allows your agents to send and receive messages anytime, anywhere, ensuring that you can maintain a strong connection with your audience.
Contact Sales
With Contivio, delivering a truly personalized customer experience is a breeze.
Our mobile app dynamically routes chat conversations to ensure each chat is tailored to the customer’s unique needs, and it’s routed to the most qualified agent available in the queue, even when you’re not at your desk. Plus, all chat conversations are automatically stored in your CRM, keeping your customer records up-to-date and accessible no matter where you are.
Contact Sales
With the Contivio Mobile App, you’re not just managing your team; you’re actively contributing to their success from anywhere, anytime.
In today’s fast-paced business environment, it’s essential for managers to keep their finger on the pulse of the contact center, regardless of their location. With the Contivio Mobile App, advanced supervisor functions empower team leads to stay actively involved no matter where they are. Whether you’re at the office, working remotely, or on the go, our mobile app ensures that you’re always connected to your team’s performance.
Contact Sales
Your customer relationship management is at the heart of your contact center experience.
What truly sets our integrations apart is the ability to push data back to your CRM in real-time. The Contivio Mobile App is your key to maintaining a seamless connection between your contact center and your CRM, enabling you to manage interactions and keep your data in perfect harmony, no matter where you are.
Contact Sales
Voice & Voicemail Mobile
You now have the flexibility to transform any mobile device into a fully fledged cloud contact center solution.
With the Contivio Mobile App, answer and dial calls effortlessly through an intuitive toolbar right on your mobile device, all while maintaining CRM integrations. The mobile app encompasses all standard functionalities such as call transferring, personal voicemail, call hold, call scripts, conferencing, and more.
SMS & MMS
The Contivio Mobile App is your gateway to a world of mobile messaging possibilities.
In today’s ever-evolving business landscape, it’s crucial for agents to stay agile and creative when engaging with prospects and customers. Our SMS/MMS package, accessible from your mobile device, allows your agents to send and receive messages anytime, anywhere, ensuring that you can maintain a strong connection with your audience.
Live Chat
With Contivio, delivering a truly personalized customer experience is a breeze.
Our mobile app dynamically routes chat conversations to ensure each chat is tailored to the customer’s unique needs, and it’s routed to the most qualified agent available in the queue, even when you’re not at your desk. Plus, all chat conversations are automatically stored in your CRM, keeping your customer records up-to-date and accessible no matter where you are.
Supervisors
With the Contivio Mobile App, you’re not just managing your team; you’re actively contributing to their success from anywhere, anytime.
In today’s fast-paced business environment, it’s essential for managers to keep their finger on the pulse of the contact center, regardless of their location. With the Contivio Mobile App, advanced supervisor functions empower team leads to stay actively involved no matter where they are. Whether you’re at the office, working remotely, or on the go, our mobile app ensures that you’re always connected to your team’s performance.
CRM Integrations
Your customer relationship management is at the heart of your contact center experience.
What truly sets our integrations apart is the ability to push data back to your CRM in real-time. The Contivio Mobile App is your key to maintaining a seamless connection between your contact center and your CRM, enabling you to manage interactions and keep your data in perfect harmony, no matter where you are.
All The Tools to Guarantee Success
Popdock
Embed relevant, actionable data from external apps where your teams work such as CRM or Ticketing Systems.
Contivio VoIP
Bundle your Call Center with Contivio's Global VoIP & WebRTC at a fraction of the cost of other VoIP carriers.
Support & PS
Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities.
All The Tools to Guarantee Success
Popdock
Embed relevant, actionable data from external apps where your teams work such as CRM or Ticketing Systems.
Contivio VoIP
Bundle your Call Center with Contivio's Global VoIP & WebRTC at a fraction of the cost of other VoIP carriers.
Support & PS
Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities.
Download our Printable Datasheet with Additional Features and Key Insights
THE RESULTS
Case Studies
I wish we made the decision to use Contivio sooner. We love everything about the product, including their ongoing support.
Our team loves using Contivio simply put. They have hit the mark on any promise ever made and continue to exceed expectations.
We’re are able to get valuable insights into our workforce. With these finding our revenue increased by applying what we learned.
Contivio really makes an impact for our agents on every call. The NetSuite integration is always reliable which is a bonus for us.
Contivio has helped us improve two key metrics, call handling times & staff productivity.
Contivio’s Salesforce Power Dialer has been a real game-changer for our Sales team.
THE RESULTS
Case Studies
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Transform Your CRM Into a Contact Center
Want to extend your CRM‘s core functionality so that you‘re able to give your customers the very best in personalized service?
