About Alton Lane
A Contact Center Suited for Alton Lane
Alton Lane, backed by a team of entrepreneurs, developed a framework to provide hand-crafted luxury suits, at more affordable prices.
”The entire process, purchase to go-live took mere days versus our past on-premise deployments that took months. I couldn’t have done what we did with Alton Lane with a traditional vendor.
Needed a solution that could keep up with rapid growth
Couldn’t afford to wait months for a new system to launch
Didn’t have NetSuite integration, so everything was manual
With a vision to provide men with clothing they truly want, Alton Lane has been rapidly expanding its footprint throughout the US. With plans to open over 50 showrooms across the country in the next few years, a fully supported cloud solution was vital for them to scale.
Given their surge in popularity over the past few years, Alton Lane continues to open new showrooms throughout major cities. With growth dictated by customer demand, Alton Lane needed an affordable contact center solution with on-demand scalability. With Contivio’s cloud-based solution, Alton Lane’s service and support team is capable of expanding at any time.
With a fully functional back-office suite, adding new showrooms has been a breeze for Alton Lane and their staff. Just ask Justin Stevens, Alton Lane’s Director of Domestic Operations, “The entire process, purchase to go-live took mere days versus our past on-premise deployments that took months. I couldn’t have done what we did with Alton Lane with a traditional vendor.”