Extend Microsoft Dynamics into an Enterprise Contact Center
Complete with Multi-channel integration, Contivio provides the most comprehensive Microsoft Dynamics integration package, supporting both Contact Center and Standard PBX users.
Complete with Multi-channel integration, Contivio provides the most comprehensive Microsoft Dynamics integration package, supporting both Contact Center and Standard PBX users.
Build a multi-channel, cloud-based contact center for your organization quickly at a low cost with Contivio and Microsoft Dynamics.
Contivio.com Live Chat Demo Dynamics CRM
Contivio.com Caller ID Screen Pop Dynamics CRM
Contivio.com Multichannel Demo Dynamics CRM
Contivio.com Supervisor Menu Dynamics CRM
Run individual and team dialer campaigns from Microsoft Dynamics lists.
Drive sales and marketing efforts through saved search campaigns.
Shorten sales cycles, and improve lead response times.
Alleviate the need to provide alerts, allow customers to leverage self-service updates.
Quickly trigger sales and support calls from Microsoft Dynamics, with the click of a mouse.
Link your call details to leads, cases, records or transactions.
Create, update and manage cases real-time – irrespective of chosen media.
Ensure call and agent details map post engagement in Microsoft Dynamics.
Benefit from dynamic screen pops regardless of media type.
Trigger your Microsoft Dynamics scheduled calls & tasks in Contivio
Rate team and agent performance through IVR and SMS surveys.
Route your VIP customers directly to the right Sales rep.
Want to extend your CRM's core functionality so that you're able to give your customers the very best in personalized service?